SHIPPING AND HANDLING POLICIES

All orders are sent out within 3 business days of when order was placed. We will send your order to the address used in our checkout cart. All shipping is done through Canada Post with standard delivery. Orders under $100 will not have a tracking number. If you require a tracking number for these parcels, let me know and I can send you an additional invoice for extra s&h fees.

I also offer local pick up for orders placed in Calgary. If you would like this option, just select it during your checkout. Pick up is available at my studio in South Calgary at select times/dates.

 

RETURNS / EXCHANGE POLICY

If you are unhappy with your purchase, please send me an email within 5 days of receiving it. I will refund your money or exchange your purchase for something else. You will be responsible for return shipping of the original items including the cost.

Please note that all sale items are final sale.

We are not responsible for any items that are lost or damaged in the mail.

Copyright 2014 Van Charles Art. All rights reserved.